Your Privacy Matters

Privacy Policy

ShineFlux Cleaning Services is committed to protecting your privacy and ensuring the security of your personal information. This comprehensive privacy policy explains how we collect, use, and safeguard your data when you visit our website or use our cleaning services.

1
Introduction

At ShineFlux Cleaning Services, we understand that your personal information is important to you, and we're committed to maintaining the highest standards of data protection. This privacy policy describes how we collect, use, disclose, and safeguard your information when you visit our website at shineflux.cc, engage our cleaning services, or communicate with us.

By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this privacy policy. We encourage you to read this policy carefully and contact us if you have any questions about our privacy practices.

2
Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name, address, and contact information (email address, phone number)
  • Property details and cleaning requirements
  • Payment and billing information
  • Service preferences and special instructions

Automatically Collected Information

When you visit our website, we may automatically collect certain information:

  • IP address, browser type, and device information
  • Pages visited, time spent on website, and click-through rates
  • Referring website addresses and search terms used

3
How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

  • • Providing cleaning services according to your specifications
  • • Scheduling and coordinating service appointments
  • • Communicating about your services and any changes

Business Operations

  • • Processing payments and managing billing
  • • Maintaining customer service records
  • • Quality assurance and service improvement

Communications

  • • Sending service confirmations and updates
  • • Responding to inquiries and customer requests
  • • Providing customer support

Legal Compliance

  • • Complying with legal obligations and regulations
  • • Protecting our rights and preventing fraud
  • • Maintaining accurate business records

4
Information Sharing and Disclosure

We Do Not Sell Your Data

ShineFlux Cleaning Services does not sell, rent, or trade your personal information to third parties for their marketing purposes. We value your privacy and maintain strict controls over how your information is used and shared.

Limited Sharing Circumstances

We may share your information only in the following specific circumstances:

  • Service Providers: Trusted third-party contractors who assist in delivering our services (cleaning professionals, payment processors)
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with continued privacy protection)
  • Consent: When you explicitly consent to sharing for specific purposes

Contact Information

Address

123 Baker Street, Marylebone
London W1U 8QR
United Kingdom

Business Hours

Mon-Fri: 8:00-18:00
Sat: 9:00-14:00
Sun: Emergency only

5
Data Security and Protection

Security Measures

  • SSL encryption for all data transmission
  • Secure server infrastructure with regular updates
  • Access controls and employee training
  • Regular security audits and monitoring

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

  • Customer Records: 7 years after service completion for legal and tax purposes
  • Website Data: 2 years after last interaction with our services
  • Marketing Data: Until you unsubscribe or request deletion

6
Your Rights and Choices

Under applicable data protection laws, you have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete personal information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Request transfer of your data in a machine-readable format

Restriction

Request restriction of processing under certain circumstances

Objection

Object to processing for direct marketing purposes

How to exercise your rights: Contact us at [email protected] or call +44 20 7123 4567. We will respond to your request within 30 days.

7
Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how you use our services.

Essential Cookies

Required for basic website functionality and cannot be disabled.

Analytics Cookies

Help us understand website usage and improve our services.

Functional Cookies

Remember your preferences and enhance your experience.

Managing Your Cookie Preferences

You can control and manage cookies in several ways:

  • Browser settings: Most browsers allow you to control cookies through their settings
  • Opt-out tools: Industry websites provide ways to opt out of targeted advertising
  • Contact us directly: We can help you understand and manage cookie preferences

8
Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will:

1

Post the Updated Policy

Publish the updated policy on our website with a new "Last Updated" date

2

Notify Significant Changes

Send email notification for material changes that affect how we use your information

3

Archive Previous Versions

Keep previous versions available upon request for transparency

Questions About This Policy?

If you have any questions, concerns, or complaints about this privacy policy or our data practices, please don't hesitate to contact us:

Compliance

ShineFlux Cleaning Services is committed to compliance with:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR)

Last Updated: December 2024 | Terms of Service | Cookie Policy | Contact Us